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619livia
15 апр 2025, 06:01
Форум: Работа форума
Тема: База знаний сайта
Ответы: 5
Просмотры: 38558

Re: База знаний сайта

Interesting discussion about call routing! It sounds like there's some confusion about the "leastrecent" function. While some might interpret it as the agent who hasn't taken a call in the longest time, others suggest it's about the time elapsed since their last conversation ended. Maybe t...
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