Переадресация звонка в группе

[aplikatorz]

Прошу помощи

Ситуация такая, есть звонок из города приходит на IVR дальше на группу, в группе все телефоны стоят на DND, кроме одного...в группе стоит серийное искание (тоесть доступный телефон)
- Делаю звонок, приходит на этот номер, все остальные в группе пропускает, так как заняты по DND.
- Далее у этого телефона стоит дополнительное назначение на мобильный
Звонок проходит, выбирает только этот номер , НО ! не срабатывает переадресация на мобильный, уходит обратно на IVR

Если просто набрать на этот номер, то все работает.. Где подвох ???

Спасибо заранее

[zzuz]

Подвох в настройках.

[aplikatorz]

все уже перепробывал, куда копать хоть подскажите

[ded]

Открыть консоль астериска
CLI>
и вот там смотреть обработку при правильной адресации и при неправильной.
Потом почувствовать разницу.

[aplikatorz]

не пойму ... разница в том что срабатывает когда набираешь доб. а IVR не работает

вот лог когда ivr и крутит по кругу .... в группе для простоты сделал уже 2-а номера 102 и 105 ... 102-й доступен и стоит переадресация на мобилу у него (по времени должен ути как не ответ) 105 стоит на DND и его пропускает группа как недоступного в настройках группы

elastix*CLI>
-- Starting simple switch on 'DAHDI/9-1'
-- Executing [s@from-zaptel:1] NoOp("DAHDI/9-1", "Entering from-dahdi with DID == ") in new stack
-- Executing [s@from-zaptel:2] Ringing("DAHDI/9-1", "") in new stack
-- Executing [s@from-zaptel:3] Set("DAHDI/9-1", "DID=s") in new stack
-- Executing [s@from-zaptel:4] NoOp("DAHDI/9-1", "DID is now s") in new stack
-- Executing [s@from-zaptel:5] GotoIf("DAHDI/9-1", "1?dahdiok:checkzap") in new stack
-- Goto (from-zaptel,s,9)
-- Executing [s@from-zaptel:9] NoOp("DAHDI/9-1", "Is a DAHDi Channel") in new stack
-- Executing [s@from-zaptel:10] Set("DAHDI/9-1", "CHAN=9-1") in new stack
-- Executing [s@from-zaptel:11] Set("DAHDI/9-1", "CHAN=9") in new stack
-- Executing [s@from-zaptel:12] Macro("DAHDI/9-1", "from-dahdi-9,s,1") in new stack
-- Executing [s@macro-from-dahdi-9:1] NoOp("DAHDI/9-1", "Entering macro-from-dahdi-9 with DID = s and setting to: 9") in new stack
-- Executing [s@macro-from-dahdi-9:2] Set("DAHDI/9-1", "__FROM_DID=9") in new stack
-- Executing [s@macro-from-dahdi-9:3] Goto("DAHDI/9-1", "from-trunk,9,1") in new stack
-- Goto (from-trunk,9,1)
== Channel 'DAHDI/9-1' jumping out of macro 'from-dahdi-9'
-- Executing [9@from-trunk:1] Set("DAHDI/9-1", "__FROM_DID=9") in new stack
-- Executing [9@from-trunk:2] Gosub("DAHDI/9-1", "app-blacklist-check,s,1()") in new stack
-- Executing [s@app-blacklist-check:1] GotoIf("DAHDI/9-1", "0?blacklisted") in new stack
-- Executing [s@app-blacklist-check:2] Set("DAHDI/9-1", "CALLED_BLACKLIST=1") in new stack
-- Executing [s@app-blacklist-check:3] Return("DAHDI/9-1", "") in new stack
-- Executing [9@from-trunk:3] Set("DAHDI/9-1", "CDR(did)=9") in new stack
-- Executing [9@from-trunk:4] ExecIf("DAHDI/9-1", "1 ?Set(CALLERID(name)=)") in new stack
-- Executing [9@from-trunk:5] Set("DAHDI/9-1", "CHANNEL(musicclass)=default") in new stack
-- Executing [9@from-trunk:6] Set("DAHDI/9-1", "__MOHCLASS=default") in new stack
-- Executing [9@from-trunk:7] Set("DAHDI/9-1", "__CALLINGPRES_SV=allowed_not_screened") in new stack
-- Executing [9@from-trunk:8] Set("DAHDI/9-1", "CALLERPRES()=allowed_not_screened") in new stack
-- Executing [9@from-trunk:9] Goto("DAHDI/9-1", "ivr-3,s,1") in new stack
-- Goto (ivr-3,s,1)
-- Executing [s@ivr-3:1] Set("DAHDI/9-1", "_IVR_CONTEXT_ivr-3=") in new stack
-- Executing [s@ivr-3:2] Set("DAHDI/9-1", "_IVR_CONTEXT=ivr-3") in new stack
-- Executing [s@ivr-3:3] Set("DAHDI/9-1", "__IVR_RETVM=") in new stack
-- Executing [s@ivr-3:4] GotoIf("DAHDI/9-1", "0?skip") in new stack
-- Executing [s@ivr-3:5] Answer("DAHDI/9-1", "") in new stack
-- Executing [s@ivr-3:6] Wait("DAHDI/9-1", "1") in new stack
-- Executing [s@ivr-3:7] Set("DAHDI/9-1", "IVR_MSG=custom/den") in new stack
-- Executing [s@ivr-3:8] Set("DAHDI/9-1", "TIMEOUT(digit)=3") in new stack
-- Digit timeout set to 3.000
-- Executing [s@ivr-3:9] ExecIf("DAHDI/9-1", "1?Background(custom/den)") in new stack
-- <DAHDI/9-1> Playing 'custom/den.gsm' (language 'en')
-- Executing [0@ivr-3:1] Goto("DAHDI/9-1", "ext-group,600,1") in new stack
-- Goto (ext-group,600,1)
-- Executing [600@ext-group:1] Macro("DAHDI/9-1", "user-callerid,") in new stack
-- Executing [s@macro-user-callerid:1] Set("DAHDI/9-1", "TOUCH_MONITOR=1418313220.135") in new stack
-- Executing [s@macro-user-callerid:2] Set("DAHDI/9-1", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("DAHDI/9-1", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("DAHDI/9-1", "1?Set(REALCALLERIDNUM=)") in new stack
-- Executing [s@macro-user-callerid:5] Set("DAHDI/9-1", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("DAHDI/9-1", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("DAHDI/9-1", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("DAHDI/9-1", "1?report") in new stack
-- Goto (macro-user-callerid,s,15)
-- Executing [s@macro-user-callerid:15] GotoIf("DAHDI/9-1", "0?continue") in new stack
-- Executing [s@macro-user-callerid:16] Set("DAHDI/9-1", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:17] GotoIf("DAHDI/9-1", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] Set("DAHDI/9-1", "CALLERID(number)=") in new stack
-- Executing [s@macro-user-callerid:29] Set("DAHDI/9-1", "CALLERID(name)=") in new stack
-- Executing [s@macro-user-callerid:30] Set("DAHDI/9-1", "CDR(cnum)=") in new stack
-- Executing [s@macro-user-callerid:31] Set("DAHDI/9-1", "CDR(cnam)=") in new stack
-- Executing [s@macro-user-callerid:32] Set("DAHDI/9-1", "CHANNEL(language)=en") in new stack
-- Executing [600@ext-group:2] Macro("DAHDI/9-1", "blkvm-setifempty,") in new stack
-- Executing [s@macro-blkvm-setifempty:1] GotoIf("DAHDI/9-1", "1?init") in new stack
-- Goto (macro-blkvm-setifempty,s,4)
-- Executing [s@macro-blkvm-setifempty:4] Set("DAHDI/9-1", "__BLKVM_CHANNEL=DAHDI/9-1") in new stack
-- Executing [s@macro-blkvm-setifempty:5] Set("DAHDI/9-1", "SHARED(BLKVM,DAHDI/9-1)=TRUE") in new stack
-- Executing [s@macro-blkvm-setifempty:6] Set("DAHDI/9-1", "GOSUB_RETVAL=TRUE") in new stack
-- Executing [s@macro-blkvm-setifempty:7] MacroExit("DAHDI/9-1", "") in new stack
-- Executing [600@ext-group:3] GotoIf("DAHDI/9-1", "1?skipov") in new stack
-- Goto (ext-group,600,6)
-- Executing [600@ext-group:6] Set("DAHDI/9-1", "RRNODEST=") in new stack
-- Executing [600@ext-group:7] Set("DAHDI/9-1", "__NODEST=600") in new stack
-- Executing [600@ext-group:8] GosubIf("DAHDI/9-1", "0?sub-rgsetcid,s,1()") in new stack
-- Executing [600@ext-group:9] Gosub("DAHDI/9-1", "sub-record-check,s,1(rg,600,dontcare)") in new stack
-- Executing [s@sub-record-check:1] Set("DAHDI/9-1", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s@sub-record-check:2] GotoIf("DAHDI/9-1", "1?check") in new stack
-- Goto (sub-record-check,s,7)
-- Executing [s@sub-record-check:7] Set("DAHDI/9-1", "__MON_FMT=wav") in new stack
-- Executing [s@sub-record-check:8] GotoIf("DAHDI/9-1", "1?next") in new stack
-- Goto (sub-record-check,s,11)
-- Executing [s@sub-record-check:11] ExecIf("DAHDI/9-1", "0?Return()") in new stack
-- Executing [s@sub-record-check:12] ExecIf("DAHDI/9-1", "1?Set(__REC_POLICY_MODE=dontcare)") in new stack
-- Executing [s@sub-record-check:13] GotoIf("DAHDI/9-1", "0?rg,1") in new stack
-- Executing [s@sub-record-check:14] Set("DAHDI/9-1", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [s@sub-record-check:15] Set("DAHDI/9-1", "NOW=1418313228") in new stack
-- Executing [s@sub-record-check:16] Set("DAHDI/9-1", "__DAY=11") in new stack
-- Executing [s@sub-record-check:17] Set("DAHDI/9-1", "__MONTH=12") in new stack
-- Executing [s@sub-record-check:18] Set("DAHDI/9-1", "__YEAR=2014") in new stack
-- Executing [s@sub-record-check:19] Set("DAHDI/9-1", "__TIMESTR=20141211-185348") in new stack
-- Executing [s@sub-record-check:20] Set("DAHDI/9-1", "__FROMEXTEN=unknown") in new stack
-- Executing [s@sub-record-check:21] Set("DAHDI/9-1", "__CALLFILENAME=rg-600-unknown-20141211-185348-1418313220.135") in new stack
-- Executing [s@sub-record-check:22] Goto("DAHDI/9-1", "rg,1") in new stack
-- Goto (sub-record-check,rg,1)
-- Executing [rg@sub-record-check:1] GosubIf("DAHDI/9-1", "0?record,1(rg,dontcare,unknown)") in new stack
-- Executing [rg@sub-record-check:2] Return("DAHDI/9-1", "") in new stack
-- Executing [600@ext-group:10] Set("DAHDI/9-1", "RingGroupMethod=memoryhunt") in new stack
-- Executing [600@ext-group:11] Macro("DAHDI/9-1", "dial,20,tTr,102-105") in new stack
-- Executing [s@macro-dial:1] GotoIf("DAHDI/9-1", "0?dial") in new stack
-- Executing [s@macro-dial:2] SetMusicOnHold("DAHDI/9-1", "default") in new stack
-- Executing [s@macro-dial:3] AGI("DAHDI/9-1", "dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'unknown' number is 'unknown'
> dialparties.agi: USE_CONFIRMATION: 'FALSE'
> dialparties.agi: RINGGROUP_INDEX: ''
dialparties.agi: Methodology of ring is 'memoryhunt'
-- dialparties.agi: Added extension 102 to extension map
-- dialparties.agi: Added extension 105 to extension map
dialparties.agi: Loop detected, extension 102 cf is ignored
-- dialparties.agi: Extension 105 cf is disabled
-- dialparties.agi: Extension 102 do not disturb is disabled
-- dialparties.agi: Extension 105 do not disturb is disabled
> dialparties.agi: extnum 102 has: cw: 0; hascfb: 0 [] hascfu: 0 []
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Extension 102 has ExtensionState: 0
-- dialparties.agi: Checking CW and CFB status for extension 102
> dialparties.agi: extnum 105 has: cw: 0; hascfb: 0 [] hascfu: 0 []
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Extension 105 has ExtensionState: 0
-- dialparties.agi: Checking CW and CFB status for extension 105
-- dialparties.agi: Filtered ARG3: 102-105
> dialparties.agi: NODEST: 600 adding M(auto-blkvm) to dialopts: tTrM(auto-blkvm)
> dialparties.agi: NODEST: 600 blkvm enabled macro already in dialopts: tTrM(auto-blkvm)
-- <DAHDI/9-1>AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:20] NoOp("DAHDI/9-1", "Returned from dialparties with hunt groups to dial ") in new stack
-- Executing [s@macro-dial:21] Set("DAHDI/9-1", "HuntLoop=0") in new stack
-- Executing [s@macro-dial:22] GotoIf("DAHDI/9-1", "1?a30") in new stack
-- Goto (macro-dial,s,26)
-- Executing [s@macro-dial:26] Set("DAHDI/9-1", "HuntMember=HuntMember0") in new stack
-- Executing [s@macro-dial:27] GotoIf("DAHDI/9-1", "0?a32:a35") in new stack
-- Goto (macro-dial,s,31)
-- Executing [s@macro-dial:31] GotoIf("DAHDI/9-1", "1?a36:a50") in new stack
-- Goto (macro-dial,s,32)
-- Executing [s@macro-dial:32] Set("DAHDI/9-1", "CTLoop=0") in new stack
-- Executing [s@macro-dial:33] GotoIf("DAHDI/9-1", "0?a42") in new stack
-- Executing [s@macro-dial:34] Set("DAHDI/9-1", "CT_EXTEN=102") in new stack
-- Executing [s@macro-dial:35] Set("DAHDI/9-1", "DB(CALLTRACE/102)=unknown") in new stack
-- Executing [s@macro-dial:36] Set("DAHDI/9-1", "CTLoop=1") in new stack
-- Executing [s@macro-dial:37] Goto("DAHDI/9-1", "s,a37") in new stack
-- Goto (macro-dial,s,33)
-- Executing [s@macro-dial:33] GotoIf("DAHDI/9-1", "1?a42") in new stack
-- Goto (macro-dial,s,38)
-- Executing [s@macro-dial:38] Dial("DAHDI/9-1", "SIP/102,20,tTrM(auto-blkvm)") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/102
-- SIP/102-00000078 is ringing
-- Nobody picked up in 20000 ms
-- Executing [s@macro-dial:39] GotoIf("DAHDI/9-1", "0?ANSWER,1") in new stack
-- Executing [s@macro-dial:40] Set("DAHDI/9-1", "HuntLoop=1") in new stack
-- Executing [s@macro-dial:41] GotoIf("DAHDI/9-1", "1?a46") in new stack
-- Goto (macro-dial,s,43)
-- Executing [s@macro-dial:43] Set("DAHDI/9-1", "HuntMembers=1") in new stack
-- Executing [s@macro-dial:44] Goto("DAHDI/9-1", "s,a22") in new stack
-- Goto (macro-dial,s,22)
-- Executing [s@macro-dial:22] GotoIf("DAHDI/9-1", "1?a30") in new stack
-- Goto (macro-dial,s,26)
-- Executing [s@macro-dial:26] Set("DAHDI/9-1", "HuntMember=HuntMember1") in new stack
-- Executing [s@macro-dial:27] GotoIf("DAHDI/9-1", "0?a32:a35") in new stack
-- Goto (macro-dial,s,31)
-- Executing [s@macro-dial:31] GotoIf("DAHDI/9-1", "1?a36:a50") in new stack
-- Goto (macro-dial,s,32)
-- Executing [s@macro-dial:32] Set("DAHDI/9-1", "CTLoop=0") in new stack
-- Executing [s@macro-dial:33] GotoIf("DAHDI/9-1", "0?a42") in new stack
-- Executing [s@macro-dial:34] Set("DAHDI/9-1", "CT_EXTEN=102") in new stack
-- Executing [s@macro-dial:35] Set("DAHDI/9-1", "DB(CALLTRACE/102)=unknown") in new stack
-- Executing [s@macro-dial:36] Set("DAHDI/9-1", "CTLoop=1") in new stack
-- Executing [s@macro-dial:37] Goto("DAHDI/9-1", "s,a37") in new stack
-- Goto (macro-dial,s,33)
-- Executing [s@macro-dial:33] GotoIf("DAHDI/9-1", "0?a42") in new stack
-- Executing [s@macro-dial:34] Set("DAHDI/9-1", "CT_EXTEN=105") in new stack
-- Executing [s@macro-dial:35] Set("DAHDI/9-1", "DB(CALLTRACE/105)=unknown") in new stack
-- Executing [s@macro-dial:36] Set("DAHDI/9-1", "CTLoop=2") in new stack
-- Executing [s@macro-dial:37] Goto("DAHDI/9-1", "s,a37") in new stack
-- Goto (macro-dial,s,33)
-- Executing [s@macro-dial:33] GotoIf("DAHDI/9-1", "1?a42") in new stack
-- Goto (macro-dial,s,38)
-- Executing [s@macro-dial:38] Dial("DAHDI/9-1", "SIP/102&SIP/105,20,tTrM(auto-blkvm)") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/102
-- Called SIP/105
-- SIP/105-0000007a connected line has changed. Saving it until answer for DAHDI/9-1
-- SIP/102-00000079 connected line has changed. Saving it until answer for DAHDI/9-1
-- SIP/105-0000007a is ringing
-- SIP/102-00000079 is ringing
-- Nobody picked up in 20000 ms
-- Executing [s@macro-dial:39] GotoIf("DAHDI/9-1", "0?ANSWER,1") in new stack
-- Executing [s@macro-dial:40] Set("DAHDI/9-1", "HuntLoop=2") in new stack
-- Executing [s@macro-dial:41] GotoIf("DAHDI/9-1", "1?a46") in new stack
-- Goto (macro-dial,s,43)
-- Executing [s@macro-dial:43] Set("DAHDI/9-1", "HuntMembers=0") in new stack
-- Executing [s@macro-dial:44] Goto("DAHDI/9-1", "s,a22") in new stack
-- Goto (macro-dial,s,22)
-- Executing [s@macro-dial:22] GotoIf("DAHDI/9-1", "0?a30") in new stack
-- Executing [s@macro-dial:23] NoOp("DAHDI/9-1", "Returning there are no members left in the hunt group to ring") in new stack
-- Executing [600@ext-group:12] Gosub("DAHDI/9-1", "sub-record-cancel,s,1()") in new stack
-- Executing [s@sub-record-cancel:1] Set("DAHDI/9-1", "__REC_POLICY_MODE=") in new stack
-- Executing [s@sub-record-cancel:2] ExecIf("DAHDI/9-1", "1?Return()") in new stack
-- Executing [600@ext-group:13] Set("DAHDI/9-1", "RingGroupMethod=") in new stack
-- Executing [600@ext-group:14] GotoIf("DAHDI/9-1", "0?nodest") in new stack
-- Executing [600@ext-group:15] Set("DAHDI/9-1", "__NODEST=") in new stack
-- Executing [600@ext-group:16] Macro("DAHDI/9-1", "blkvm-clr,") in new stack
-- Executing [s@macro-blkvm-clr:1] Set("DAHDI/9-1", "SHARED(BLKVM,DAHDI/9-1)=") in new stack
-- Executing [s@macro-blkvm-clr:2] Set("DAHDI/9-1", "GOSUB_RETVAL=") in new stack
-- Executing [s@macro-blkvm-clr:3] MacroExit("DAHDI/9-1", "") in new stack
-- Executing [600@ext-group:17] Goto("DAHDI/9-1", "ivr-3,s,1") in new stack
-- Goto (ivr-3,s,1)
-- Executing [s@ivr-3:1] Set("DAHDI/9-1", "_IVR_CONTEXT_ivr-3=ivr-3") in new stack
-- Executing [s@ivr-3:2] Set("DAHDI/9-1", "_IVR_CONTEXT=ivr-3") in new stack
-- Executing [s@ivr-3:3] Set("DAHDI/9-1", "__IVR_RETVM=") in new stack
-- Executing [s@ivr-3:4] GotoIf("DAHDI/9-1", "0?skip") in new stack
-- Executing [s@ivr-3:5] Answer("DAHDI/9-1", "") in new stack
-- Executing [s@ivr-3:6] Wait("DAHDI/9-1", "1") in new stack
-- Executing [s@ivr-3:7] Set("DAHDI/9-1", "IVR_MSG=custom/den") in new stack
-- Executing [s@ivr-3:8] Set("DAHDI/9-1", "TIMEOUT(digit)=3") in new stack
-- Digit timeout set to 3.000
-- Executing [s@ivr-3:9] ExecIf("DAHDI/9-1", "1?Background(custom/den)") in new stack
-- <DAHDI/9-1> Playing 'custom/den.gsm' (language 'en')

[ded]

Создайте виртуальный номер, который суть - перенаправлятор на моблильный, и после 20 сек.
-- SIP/105-0000007a is ringing
-- SIP/102-00000079 is ringing
-- Nobody picked up in 20000 ms
укажите напраление при неответе - этот самый виртуальный номер.

[aplikatorz]

читал форумы до этого ... и читал ваш совет ... создал 1021 номер ...никуда не прикручен и там сделал пепеадресацию на мобиру ... на 102 прикрутил на него ...тоже самое ((

звонок пришел на группу 102 и 105 .. не важно куда на виртуальный на еще что он не кидает туда...вот в чем проблема

[ded]

Не так.
Группа внизу имеет назначение при неответе. Оно сработает у вас после 20 сек вызова.
Вот в это назначение и поставить 1021 номер (если он работает как перенаправлятор на мобилу).

[aplikatorz]

все правильно , но я не знаю какой телефон у меня будет в DND а какой нет ... щас так ...потом пришел другой человек и поменялось ...стал 105 доступен ... тогда в группе пойдет опять ответ на 1021...

а надо сделать так что человек пришел убрал DND пришел ему звонок ... он или поднял трубку или пошла переадресация на его настройки "следуйте сюда"

[aplikatorz]

грубо говоря вопрос какой ... как сделать в группе

чтоб понимал кто в DND и ему шла переадресация по назначению , можно так ... или могу поставить всех в DND а кто приходит убирает себя из DND